Empowering Leaders, Pt.2

Job descriptions get a bad rap. Many of us think we're patronizing people by using them. We're afraid they'll limit people's contributions... or seem too bureaucratic. But creating job descriptions can be the most thoughtful thing we do for those we lead. They empower leaders.

Here's what we communicate when we don't use them:

1. You will have no idea where you stand with me at any given moment.
2. I will micro-manage you... or you will have to wait around for me.
3. Your job is to do whatever comes to my mind at my convenience.
4. I haven't thought hard enough about why you're critical to this organization.
5. We depend on your personality, so if you leave, we're in trouble.

At RCC, we created job descriptions for every conceivable role in the organization - especially for volunteers. They gave everyone a sense of importance, ensured excellence, and allowed us to quickly replace people if they ever stepped down.

Comments

[Jenni Catron]

Ben, I couldn't agree with you more. Well said!